FAQ

How do I view my photos online?

  • Visit monash.reedgraduations.com.au
  • Click on ‘View/Order portrait images’
  • Enter your reference code received when you either pre-booked your studio session or booked on the day. It will be in the format GyymmddMOxxx. Then click ‘go’
  • Your images will appear in a slide show format. Click ‘order photos’ to view images individually

How do I order my photos online?

  • Visit monash.reedgraduations.com.au
  • Click on ‘View/Order portrait images’
  • Enter your reference code received when you either pre-booked your studio session or booked on the day. It will be in the format GyymmddMOxxx. Then click ‘go’
  • Your images will appear in a slide show format. Click ‘order photos’ to view images individually
  • Once you have selected an image you choose your size as well as any affects or additions such as framing you require. All prices will be tallied as you go and include GST
  • Click ‘add to cart’ you can then choose to continue selecting more photographs, or continue to checkout.

If you haven’t already done so, you will need to set-up an account with us. This way we can save your shipping address and contact details for any future purchases.

How long before I receive my order?

Reed Graduation Services are dedicated to providing only the absolute highest level of quality. Your printed images will be thoughtfully re-touched, carefully packaged and delivered to your door or post office approximately 4 weeks after ordering.  Digital images are available online instantly after you place your order. Framed images can take up to 6 weeks due to the nature of creating custom frames.

Can my order be delivered overseas?

Yes, we deliver worldwide. However, framed images can only be delivered within Australia.

How is my order sent?

Your order is sent via Australia Post and is parcelled securely to avoid any damage.

What is a canvas print?

A canvas print is a photograph printed on textured artist’s canvas rather than traditional photo paper. Canvas is a high-quality material that which gives a similar effect of a painting.

Do you accept American Express or Diners Club

Unfortunately we do not accept either of these payment types.  Should you have any issues making payment, please don't hesitate to contact us.

Price List

To view our price list please click here

All price are quated in AUD Australian Dollars

Postage

Digital Items do not attract a postage fee.

For physical items a  $15.00 postage fee is applied and covers delivery anywhere within Australia.

Overseas postage is calculated based on the product item and destination.