FAQ

How do I view and order my photos online?

To view and order your Portrait Photo Proofs, please use either of the following methods:

METHOD 1: Download the 'Reed Events' App (Available on the App Store and Google Play Store). Once downloaded, select your university. From here you can use the 'Picture of you' feature, here you will upload/take a picture of yourself to find your ceremony photos. (This option will also find your stage image and any candid images you were a part of). Alternatively, you can scroll down to 'Quick Links' and type in your 'G reference code'

METHOD 2: You will need your reference code starting with ‘G’ to view the images through the “View/Order Portrait Images” button on our website. Once the proofs are available you can start ordering, however please note, it could be up to 5 business days later for purchased digital images to be available to download.

Either method you choose, once you can view your images, select ‘View Details’ to see the purchase options.

How long before I receive my order?

Reed Graduation Services are dedicated to providing only the absolute highest level of quality. Your printed images will be thoughtfully re-touched, carefully packaged and delivered to your door or post office approximately 4 weeks after ordering.  Digital images are available online instantly after you place your order. Framed images can take up to 6 weeks due to the nature of creating custom frames.

Can my order be delivered overseas?

Yes, we deliver worldwide. However, framed images can only be delivered within Australia.

How is my order sent?

Your order is sent via Australia Post and is parcelled securely to avoid any damage.

What is a canvas print?

A canvas print is a photograph printed on textured artist’s canvas rather than traditional photo paper. Canvas is a high-quality material that which gives a similar effect of a painting.

Do you accept American Express or Diners Club

Unfortunately we do not accept either of these payment types.  Should you have any issues making payment, please don't hesitate to contact us.

Price List

To view our price list please click here

All price are quated in AUD Australian Dollars

Postage

Digital Items do not attract a postage fee.

For physical items a  $15.00 postage fee is applied and covers delivery anywhere within Australia.

Overseas postage is calculated based on the product item and destination.